Network and Wi-Fi Management

Managed Network, Wi-Fi and Firewall Support

We supply, configure and remotely manage business-grade networks. Your firewall, Wi-Fi and switches are monitored, kept up to date and secured, and when the internet goes down you call us, not your provider.

Talk to an IT Expert See What's Included

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24/7

network monitoring

One call

when the internet drops

Monthly

hardware option

Remote

configuration and fixes

Network dashboard used to manage a client's firewall, Wi-Fi and switches

What's Included

Everything Between Your Devices and the Internet

Most office network problems come down to a handful of devices. We look after all of them.

Monitoring and Alerting

We know when your firewall, access points or switches drop offline, often before anyone in the office does.

Firewall Security

Firmware and security settings kept current, with firewall rules reviewed and managed for you.

Business Wi-Fi

Access points configured for coverage and security, with separate networks for staff, guests and devices that should not mix.

Switch Configuration

Switches set up and secured so phones, printers, cameras and computers each sit on the right network.

Hardware Supply

Business-grade equipment supplied and replaced when it reaches end of life, available as a managed monthly cost.

Provider Liaison

One point of contact for your internet provider and other third parties. When the line goes down, we chase it.

What Your Network Needs

Business-Grade Equipment, Managed Remotely

Full management depends on equipment we can monitor and set up remotely. The business-grade kit we install gives us one view of your firewall, Wi-Fi and switches across every site, so most problems are fixed without a visit.

The router your internet provider sent you is not built for that. If you are on consumer-grade equipment we will still check connectivity, and we can quote to replace it, either up front or as a monthly cost.

Support team collaborating with a client over a managed network

Project Work

New Offices, Installs and Moves

Day-to-day network management is covered by your agreement. Designing and installing a new network, adding Wi-Fi to a new floor or moving office is project work, scoped and quoted before we start.

Typical network projects

New office network design and install
Wi-Fi surveys and coverage upgrades
Office moves and relocations
Connecting multiple sites

Network FAQ

Questions About Network Management

What we manage, what equipment we need and what happens when the internet drops.

Call us. We check whether the fault is on your side or your provider's, and if it is the provider we log the fault and chase it for you.

Not always. If your firewall, Wi-Fi and switches are business-grade and can be managed remotely, we take them on. Consumer routers get connectivity checks only, and we can quote to replace them.

Yes. Network hardware can be supplied as a managed monthly cost instead of an up-front purchase, and it is replaced when it reaches end of life.

Business-grade firewalls, Wi-Fi access points and switches from established brands, chosen to be reliable and cost effective for small businesses. It all reports to one place, so we can see your whole network at a glance.

Both. Firewall and Wi-Fi security are part of network management. Protection for your devices, accounts and email is part of our cyber security services.

Part of Managed IT

One Agreement, One Team

Network management keeps your office connected and secure. It is one part of our managed IT services, alongside:

IT Help Desk SupportIT Help Desk

Device Management and MonitoringMonitoring and Patching

Cyber Security ServicesCyber Security

Cloud Backup and MigrationCloud and Backup

Microsoft 365 and Google Workspace SupportMicrosoft 365 and Google Workspace